Bylaws

1. Design Approval Process

As our valued client, you play a crucial role in the approval process. By proceeding with production, you confirm that you've thoroughly reviewed and accepted all digital proofs, pre-production samples, and relevant documentation. Your final approval signifies that you agree with all details and are ready to move forward.

2. Payment Schedule and Invoice Accuracy

We appreciate your commitment to our payment schedule, which facilitates a smooth production process. An initial payment is required to commence production, followed by a final payment upon receipt of shipment tracking information. At the time of invoicing, please verify that all information is accurate and complete. Once payment is made, [Your Company Name] cannot be held responsible for any issues arising from errors in the invoice details not flagged prior to payment. This ensures clarity and precision in our financial transactions.

3. Agreed Timelines

Together, we will establish clear timelines for both production and shipping at the beginning of our collaboration. These timelines are crucial to ensure that we meet your expectations and deliver your products on schedule.

4. Commitment to Quality

Should there be any discrepancies between your final product and the approved proofs or samples, we are here to make things right. We offer the option of either reproducing the order at no additional cost or providing a discount for future services, depending on your preference.

5. Refund Clarification

We aim to meet and exceed your expectations. However, refunds are not available if the items delivered match your approved designs yet do not meet subjective expectations. We encourage detailed reviews and final approvals on all designs to ensure satisfaction with the finished product. A pre-production sample is also an easy and free way of confirming everything before production begins.

6. Handling of Transit Issues

If your order is lost in transit and there is no confirmation of delivery, we will either reproduce the missing items at no extra charge or offer a discount on your next order. This ensures that you are protected against losses during shipping.

7. Managing Unforeseen Circumstances

While we endeavor to anticipate and mitigate potential issues, some situations are beyond our control. We are not liable for unforeseen events not explicitly outlined in our agreement, such as material shortages or unexpected economic shifts. We commit to notifying you promptly of any issues that may impact your order.

8. Updates to Terms and Conditions

We may occasionally update these terms to reflect changes in our operations or in response to legal requirements. We will provide you with notice of these changes. Your continued collaboration with us after any updates signifies your agreement to the new terms.

9. Jurisdiction and Dispute Resolution

Should any disputes arise, they will be resolved in the jurisdiction of our headquarters. We strongly advocate for mediation or arbitration as effective ways to resolve issues amicably.

By engaging with PACKAGEWEA, you acknowledge and agree to these terms, which are designed to ensure a clear, fair, and effective working relationship. Please review carefully and consult with legal counsel if needed before acceptance.